Shipping Policy

Thank you for choosing SS Beauty Ltd for your hair and skincare needs. We strive to provide a seamless shipping experience to ensure your products reach you in a timely manner and in perfect condition. Please read our shipping policy carefully to understand how we process and deliver your orders.

Domestic Shipping (UK)

All orders within the UK will be shipped via Royal Mail 48-hour service, facilitated by our trusted partner, Evri Courier. Once your order has been fulfilled, typically within 24 hours of placing your order (excluding weekends and public holidays), you can expect delivery within 2-4 working days.

International Shipping

For our international customers, we offer shipping through DHL Express for global destinations and DHL European for mainland Europe. Upon dispatch, you will receive On Demand Delivery notifications to customize your delivery preferences. Please see the estimated delivery times per location:

  • Rest of Europe: 4-6 working days
  • North America: 4-6 working days
  • Rest of World: 6-10 working days

Next Day Delivery (UK Only)

For our UK customers, we offer Next Day Delivery on all orders placed Monday to Friday before 2pm. Orders placed after this time will be shipped on the next business day. Please note that Next Day Delivery orders placed on a Friday will be delivered on the following Monday.

International Delivery

Yes, we deliver internationally to most countries. However, please ensure that your country is available for delivery during checkout. Unfortunately, we are unable to ship our Hair Oil to Ireland due to restrictions.

Import Duties

Please note that we are not responsible for any local duties or taxes incurred upon delivery. It is the customer's responsibility to settle these charges. Taxes and duties are charged upfront at the point of sale and are automatically calculated by Shopify. We have no control over these calculations as they are regularly updated by Shopify.

For any further inquiries regarding shipping, please don't hesitate to contact our customer service team at ssbeauty1991@gmail.com. Thank you for choosing SS Beauty Ltd. We appreciate your trust in our products and services.